Refund policy
We hope you're enjoying your Elari Cereal!
30-Day Money-Back Guarantee
We're confident you'll love Elari Tigernut Root Cereal, but if for any reason you're not completely satisfied, we offer a 30-day money-back guarantee from the date of purchase. Simply reach out to us at hello@drinkelari.com within 30 days, and we'll issue a full refund—no questions asked.
Other Concerns
If there's anything missing from your order, your product arrived damaged, or you have any other concerns, please contact us at hello@drinkelari.com. We'll do our best to make it right and may issue a credit or replacement at our discretion.
How to Request a Refund
To process your refund, please email hello@drinkelari.com with:
- Your order number
- Reason for return (optional but helps us improve!)
- Whether you'd prefer a refund or store credit
Refunds will be issued to your original payment method within 5-7 business days after we receive your request.
Please note that unless otherwise specified in the 30-day money-back guarantee or required by law, all purchases are final and non-refundable after 30 days.